Privacy Policy
We respect your privacy and are committed to protecting your personal information when you visit Kewko or make a purchase from us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.
Information We Collect
When you visit our website, create an account, place an order, subscribe to our newsletter, or contact us, we may collect certain information.
Information You Provide
Depending on how you interact with Kewko, we may collect:
- Name
- Email address
- Billing information
- Shipping information, where applicable
- Account login information
- Order and purchase information
- Information you provide when contacting customer support
- Newsletter and marketing preferences
We only request information that is reasonably necessary to provide our services and process your orders.
Payment Information
When you make a purchase, payment information may be processed by our payment service providers. Kewko generally does not store your complete credit or debit card number on our own servers.
Information Collected Automatically
When you visit Kewko, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Approximate location derived from technical information
- Date and time of website visits
- Website interaction information
This information may be collected through cookies, analytics tools, security systems, and similar technologies.
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Deliver digital products and download links
- Create and manage customer accounts
- Provide customer support
- Respond to questions and requests
- Process payments
- Prevent fraud and unauthorized transactions
- Maintain website security
- Improve our website, products, and services
- Understand how visitors use our website
- Send transactional emails
- Send marketing communications where permitted
- Comply with legal and regulatory obligations
We do not use your personal information for purposes unrelated to our business activities without an appropriate legal basis or your consent where required.
Cookies
Kewko may use cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Keep items in your shopping cart
- Remember website preferences
- Maintain login sessions
- Process purchases
- Understand website traffic
- Improve website performance
- Provide relevant marketing or advertising, where applicable
- Protect the website against fraud and abuse
You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality, including shopping cart and checkout features.
Analytics
We may use analytics services to understand how visitors interact with our website.
These services may collect information such as pages visited, device information, approximate location, referral sources, and website interactions.
Analytics information helps us understand website performance and improve the Kewko shopping experience.
Marketing Communications
If you subscribe to our newsletter or otherwise provide consent where required, we may send you emails about:
- New products
- Special offers
- Promotions
- Kewko updates
- Helpful content
- Other marketing communications
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.
Transactional emails, such as order confirmations and digital download emails, may still be sent when necessary to fulfill your purchase.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted third-party service providers when necessary to operate Kewko and provide our services.
These may include providers responsible for:
- Payment processing
- Website hosting
- WooCommerce and website functionality
- Digital product delivery
- Email delivery
- Customer support
- Website analytics
- Security and fraud prevention
- Marketing services
- Other technical services required to operate our website
These providers may only receive information necessary to perform their services or as otherwise permitted by applicable law.
WooCommerce and Order Information
Kewko uses WooCommerce to facilitate online purchases.
When you place an order, information necessary to process and manage your order may be stored, including your name, email address, billing information, purchased products, order details, and related transaction information.
This information is used to process your order, provide digital downloads, maintain order records, and provide customer support.
Digital Product Delivery
When you purchase a digital product from Kewko, your email address may be used to deliver your order confirmation and digital download information.
Download activity may also be recorded where necessary to manage digital product access, prevent abuse, and provide customer support.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
The specific retention period may vary depending on the type of information and the reason it was collected.
Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites, services, or platforms.
Kewko is not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
Children’s Privacy
Kewko is not intended to knowingly collect personal information from children without appropriate authorization.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, delete the information.
Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request restriction of certain processing
- Object to certain uses of your information
- Withdraw consent where processing is based on consent
- Request a copy of certain personal information
- Unsubscribe from marketing communications
To exercise an applicable privacy right, contact us using the information provided below. We may need to verify your identity before processing certain requests.
International Data Transfers
Some of our service providers may process information in countries other than the country in which you live.
Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.
Changes to This Privacy Policy
Kewko may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this page periodically to stay informed about how we handle personal information.
Contact Us
If you have questions about this Privacy Policy, your personal information, or how Kewko handles your data, please contact us.
We’re here to help.
If you have a question about your personal information, privacy rights, or how we handle your data, get in touch with our team.
info@kewko.com →Kewko
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