Kewko primarily sells digital products, including ebooks, guides, planners, templates, printables, and other downloadable resources.

Because digital products can be accessed or downloaded immediately after purchase, all sales are generally final once a digital product has been downloaded or accessed.

Digital products cannot be physically returned.

We encourage you to carefully review the product page before completing your purchase.

Product pages may include information such as:

• Product description
• File format
• Number of pages or files
• Compatibility requirements
• Included content
• License information
• Software or applications that may be required

If you are unsure whether a product is suitable for your needs, please contact us before purchasing.

If a purchased product is defective, corrupted, incomplete, or cannot be accessed due to a technical issue with the file provided by Kewko, please contact us.

We may first attempt to resolve the issue by providing:

• A replacement file
• A new download link
• An updated version of the product
• Technical assistance

If we are unable to resolve the problem, we may offer an appropriate refund at our discretion.

If you paid for a product but cannot download or access it because of a technical problem, please contact us.

Before contacting us, please check your email inbox and spam or junk folder for your download link.

We will do our best to help you access your purchase.

If you accidentally purchase the same digital product more than once, please contact us as soon as possible.

Duplicate purchases may be eligible for a refund where the duplicate product has not been downloaded or accessed.

If the product has already been downloaded or accessed, the refund request will be reviewed on a case-by-case basis.

Please carefully review your order before completing payment.

Purchasing the wrong product, choosing the wrong version, or changing your mind after downloading a product does not automatically qualify you for a refund.

However, you may contact us and explain the situation. We will review the request individually.

Because Kewko products are digital and may be delivered immediately, we generally do not offer refunds simply because you changed your mind after purchasing or downloading a product.

If you believe that a purchase was made using your payment information without your authorization, please contact us immediately.

We may request information necessary to investigate the transaction and determine the appropriate action.

To request a refund or report a problem with your purchase, contact us at:

Please include:

• Your name
• Order number
• Email address used for the purchase
• Name of the product
• Description of the issue
• Any relevant screenshots or supporting information

Providing complete information helps us review your request more quickly.

Each refund request is reviewed based on the circumstances of the purchase.

If your request is approved, the refund will generally be issued to the original payment method used for the purchase.

The time required for the refund to appear in your account may depend on your payment provider or financial institution.

If a refund is approved, your license to use the refunded digital product may be terminated.

You must stop using the refunded product and delete any copies in your possession where applicable.

You may not continue using, sharing, distributing, or reselling a product after receiving a refund.

Kewko reserves the right to make exceptions to this policy when appropriate, including in cases involving technical problems, duplicate charges, or other circumstances that warrant special consideration.

An exception made in one situation does not create an obligation to make the same exception in another situation.

Kewko may update this Refund & Returns Policy from time to time.

Any changes will be published on this page with an updated “Last Updated” date.

If you have any questions about this policy or need assistance with an order, please contact us.